Many users experience this problem after changing Wi-Fi settings or restarting their router. The device shows that it is connected to the Wi-Fi network, but websites do not load and online apps stop working. This problem can happen suddenly, even if the internet was working fine before.
In most cases, this issue is caused by simple network problems, incorrect settings, or temporary connection errors. In this article, you will learn the most common reasons why Wi-Fi shows no internet access and how to fix it step by step.
Why does Wi-Fi say connected but no internet?
In many situations, the problem looks serious, but it is caused by a temporary connection error. One common reason is a problem with the internet service provider. Even if your Wi-Fi signal is strong, the internet connection itself may be down.
Another reason is incorrect network configuration. Wrong IP settings, DNS problems, or outdated network drivers can prevent your device from accessing the internet. Temporary glitches in the router or modem can also cause this issue.
In some cases, the problem is device-specific. This means other devices can connect to the internet normally, while one laptop or phone cannot. This often happens due to saved network settings or software conflicts.
Quick checks before fixing
Before trying advanced solutions, there are a few quick checks you should do first. These simple steps can help you identify the cause of the problem and save time.
First, check if other devices can access the internet using the same Wi-Fi network. If no device has internet access, the problem is likely with the router or the internet service provider.
Next, turn on mobile data on your phone and test the internet. This helps confirm whether the issue is related to your Wi-Fi network or your device. You should also make sure that airplane mode is turned off and that Wi-Fi is enabled properly.
Finally, restart your device once. A simple restart can fix temporary network glitches that cause Wi-Fi to show connected but no internet. Many users skip these basic checks, even though they can quickly reveal the source of the problem.
Fix 1: Restart the router and your device
Restarting the router is one of the most effective ways to fix internet connection issues. Routers run continuously for long periods, and this can cause temporary errors or memory problems.
To restart the router, unplug it from the power source and wait for at least 30 seconds. Then plug it back in and wait until all the lights stabilize. After that, restart your laptop or phone and reconnect to the Wi-Fi network.
This simple step refreshes the connection and often restores internet access without changing any settings. In many cases, restarting the router fixes the problem immediately.
Fix 2: Forget and reconnect to the Wi-Fi network
Sometimes saved network settings cause connection problems. Forgetting the Wi-Fi network and reconnecting can help reset these settings.
On Windows, go to Settings → Network & Internet → Wi-Fi → Manage known networks. Select your Wi-Fi network and click Forget. Then reconnect by entering the Wi-Fi password again.
This process forces your device to create a new connection and can fix issues related to incorrect or outdated network data. This method is especially useful if the problem happens on only one device.
Fix 3: Check network settings and DNS
Incorrect network settings or DNS configuration can prevent your device from accessing the internet, even when Wi-Fi is connected. DNS is responsible for translating website names into IP addresses, and if it fails, websites will not load.
To reset network settings on Windows, go to Settings → Network & Internet → Advanced network settings → Network reset. This will reset all network adapters and settings to default.
You can also change DNS settings manually. Open Network and Sharing Center, select your Wi-Fi connection, then open Properties → Internet Protocol Version 4 (IPv4). Set DNS to public servers such as 8.8.8.8 and 8.8.4.4.
After applying these changes, restart your device and reconnect to the Wi-Fi network. Many users fix the issue simply by resetting network settings or changing DNS servers.
Extra tips to fix Wi-Fi no internet access
Make sure your network drivers are up to date, as outdated drivers can cause connection problems. You can update drivers through Device Manager or the manufacturer’s website.
Disable VPN or proxy services temporarily, as they sometimes block internet access. Also, check your firewall settings to ensure they are not preventing your device from connecting to the internet.
If the problem continues, try connecting to a different Wi-Fi network. This helps determine whether the issue is related to your device or the network itself.
FAQ: Wi-Fi Connected But No Internet
Why does Wi-Fi show connected but no internet on one device only?
This usually happens due to saved network settings, driver issues, or software conflicts on that device.
Can DNS problems cause no internet access?
Yes, incorrect DNS settings can prevent websites from loading even if Wi-Fi is connected.
Should I reset my router if the problem keeps happening?
If the issue occurs frequently on all devices, resetting or updating the router may help.